Continuous Improvement Tools

Conway Charting Solutions Software — Basic


Take the hassle out of charting... each tool comes with a tutorial, filled with an explanation, examples, points to remember and questions to ask. Each tool has an easy to use template that you can use to input your data and the software will prompt you with pertinent questions to help you complete your chart. Voila! Of course, then comes the real work. What actions should you take? What questions should you ask? What further data will be helpful? Conway Charting Solutions Tutorials will help you.

CCSS Basic includes:

Run Chart — A Run chart is a line graph that plots the performance of a variable over a period of time. It allows you to see the level at which the process is operating as well as the amount of variation around the average. Use it to detect variation trends and shifts in the average level of the process.

Histogram — A Histogram is a frequency distribution which shows the variation produced by a process. It can also be used to show the capability of a process. It gives a “snapshot” of how your process is operating.

Pareto — The Pareto chart is a visual tool for prioritization. It is commonly used to classify problems in service, manufacturing, or administrative processes and to compare costs or dollars associated with the work. Gathering data about troubles, problems and opportunities focuses attention on those things that need to be changed to eliminate the waste.

Correlation Chart — A Correlation chart is a scatter plot which shows how one variable changes in relationship to another. It is used to discover and document possible cause and effect. Often there are a number of potential causes for process variation and it is important to determine which of the causes have the most effect on (correlation with) the outcome.

Basic Flow Chart — A Flow chart is a map of a process. It is used to identify the actual or ideal sequence of steps in a process, identify waste, plan improvements and standardize the work. It also serves as a communication and training tool to help everyone visualize the process in the same way.

Cause & Effect — (also known as a Fishbone Chart or Ishikawa diagram)
A Cause & Effect shows relationship between causes and a particular effect you want to study. It is used to identify potential causes and root causes of problem or opportunities.